The participant from your Philippines had asked for a withdrawal below two months right before distributing that complaint, but his cash hadn't been obtained At the moment. He had designed productive withdrawals in the past and had passed the KYC verification.

The issue was solved once the participant properly submitted the needed files, bringing about the acceptance of your withdrawal. The grievances Team verified the resolution and closed the case.

following numerous exchanges, the casino experienced verified the player's account. on the other hand, the On line casino afterwards uncovered that the participant had a duplicate account, which was a violation in their stipulations. Consequently, the player's account was blocked. The participant didn't reply to further more inquiries, resulting in the complaint remaining turned down.

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The player from Thailand is disappointed Using the delayed withdrawal that click here has been pending for weekly. The complaint was turned down since the player failed to reply to our messages and issues.

The participant's withdrawal is delayed for not known explanation. The criticism was shut because the participant stopped responding.

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Es el peor On line casino no paga solo tramita dice que son 5 días hábiles y al five día te dicen que se pueden retrasar un poco pero después te indican que ya está en finanzas y luego solo puede enviar correos que no te responden un teléfono que no contesta, cuando pasan varios días aparece un perkin llamado alejandro que dice no se preocupe su plata le llegará como le e dicho varias veces el wueon creerá que me gusta chatear con el que tanto le pregunto x la plata, lo más raro que es el único operador este pequin esta de las 24 te contesta puras wueas llevo three semanas esperando el pago de 25000 y me bloquean para que no reclame me enviaron un correo indicando que mi pago estaba en proceso si yo quería podía anular el pago y podía jugar el dinero que no han cancelado .

The player from Brazil experienced requested many withdrawals in broken-down quantities and experienced obtained just a component of them. just after per month of ready For the remainder of his winnings, they'd stopped responding and cited an "interior review" without setting a deadline. The participant experienced initiated 23 withdrawals and experienced only acquired 5 of these.

We contacted the casino and it informed us about finishing account verification, which enabled to move forward Along with the withdrawal request. a couple of days afterwards the player verified obtaining his winnings so we closed the criticism as fixed.

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nevertheless, as a result of participant's deficiency of reaction to our queries, we couldn't even further examine The difficulty and had to reject the criticism.